Queue Management System
Priority Queue Management
Η priority queue management is a key element for improving customer service and optimizing the operation of any business with physical customer service.
Product Printing 
Reliable Mobility Management
The Queue Management System DIGI – TERAOKA SEIKO, supported by the innovative device CITAQ, is the optimal solution for modern and efficient priority management in retail stores.
It consists of a touch screen with a built-in printer and a support base. The customer selects the department they want to be served and receives a priority number. The system is directly connected to the DIGI scales in the store departments.
Includes
Quick and easy
device installation
Secure management
applications and content
Minimize time
mobile devices out of service
Data delivery optimization
10 times faster
🔧 Key Features
- ✔️ Integrated system with touch screen and printer
- ✔️ Direct connection to DIGI scales
- ✔️ Customer service department selection
- ✔️ Automatic priority number issuance with estimated waiting time
- ✔️ Visibility of priority numbers on central screens in-store
- ✔️ Informing the employee about the status of the queue at the weighbridge
- ✔️ Personalized notification to the customer on where to be served
- ✔️ Continues to work even without internet
- ✔️ Central cloud management via Microsoft Azure
- ✔️ Real-time statistics & reports
Additional features:
- Ability to display the series and notifications on screens and mobile devices
- Central control and configuration of all devices
- Export data to excel/csv format
- Reports by store and department
🖥️ Touch Screen – CITAQ Printer with Stand
The QMS system includes the device CITAQ, which incorporates an 8" touchscreen, a Seiko 80mm thermal printer and a mounting base for ergonomic placement.
- ✔️ Compact and elegant construction
- ✔️ Print priority number with time estimate
- ✔️ Easy installation in the store with a stable base
- ✔️ Absolute compatibility with DIGI scales
- ✔️ Connectivity to the central cloud via Microsoft Azure
📋 CITAQ V8 – Technical Specifications
- 🖥️ Functional: Android 8 and above / Linux
- 🧠 CPU: RK3288, Quad core, 1.8GHz
- (I.e. RAM: 2GB
- 📦 Save: 16GB
- 🖨️ Printer: Built-in thermal Seiko 80mm
- (I.e. Dimensions: 160W × 240L × 175H (mm)
- 🌡️ Temperature: 0°C to +50°C
- (I.e. Drift: 24V / 2.5A Input
📥 Expansion Ports
🔹 3× USB
🔹 1× RS232
🔹 1× RJ11/12
🔹 1x Ethernet LAN 10/100/1000
🔹 3.5mm headphone output
📡 Communication & Display
- (I.e. WiFi: 802.11 b / g / n
- 📺 Touch Screen: 8" TFT Capacitive (1024×768)
- ???? Speaker: Dual channel 2W
⚙️ Optional Configurations
- 🔸 Memory: 4GB
- 🔸 Save: 32GB
- 🔸 4G Module: MiniPCIE slot
- 🔸 Base: Optional stand
⚠️ The company is not responsible for any inaccuracies or typographical errors in the technical specifications. The photos are based on prototypes and may differ from the final product. The right to change without notice is reserved.
